Contact Edwiso
Edwiso is a small team, and email reaches us directly rather than a ticket queue. Whatever you are writing about, connect@edwiso.com is the right address — we read every message and reply within two working days.
- General questions and support: connect@edwiso.com — Anything about the product, a booking, or an account.
- Mentor applications and payouts: connect@edwiso.com — Put "Mentor" in the subject line so it routes correctly.
- Press and partnerships: connect@edwiso.com — Put "Press" in the subject line.
- Privacy and data requests: connect@edwiso.com — Put "Privacy" in the subject line.
You can also start an account deletion yourself from the delete account page.
Address
EdwisoBengaluru, Karnataka
India
We operate remotely across India and do not run a walk-in office, so please start with email rather than travelling to meet us.
Response times
We answer general questions and mentor applications within two working days. Anything involving a booked session, a payment, or a safety concern is treated as urgent and answered the same working day. If a session has gone wrong, write to us before requesting a refund from your bank — we would rather fix it directly.
Before you write
Several of the most common questions already have written answers:
- Pricing, mentor verification, anonymity, and how Edwiso differs from review sites are covered in the FAQ on the home page.
- How your data is handled is in the Privacy Policy.
- The rules governing use of the platform are in the Terms and Conditions.
- What Edwiso is and why it works this way is on the About page.